We Answer Your Calls When You Can'tTalking On The Phone

Special packages for PHCC Members only

Missed calls

Don't miss another call!


Spectrum Communications has been working with the PHCC industry for over 25 years, and we want to build a partnership with you too! 

We understand the PHCC industry and we can help you capture lost business opportunities. 

Let Spectrum Communications...

  • Screen your calls - Should the call be dispatched to your technician or held for regular business hours? Let Spectrum's TeleService Representatives (TSRs) gather the information needed and handle appropriately.

  • Quickly and accurately dispatch your calls - our TSRs will follow your specific instructions for reaching your staff when an urgent call is taken

  • Ensure client satisfaction - in today's current economic climate, responsive service is of utmost importance to your callers.

  • Help you make more money! By having Spectrum TSRs available to take your calls 24/7/365, you will not have to worry about missed opportunities!

All of our PHCC Member packages below include the following:

  • 24/7/365 coverage
  • All calls answered in your business name
  • Personalized greeting up front (optional)
  • Recording of all phone calls
  • Consistent information gathering template including callers name, company, phone number(s), service address, level of urgency and problem description plus up to 3 additional pieces of information you need gathered from your callers
  • Immediate delivery of urgent calls via text message or email
  • Non-urgent calls emailed daily
  • Month to Month agreements - no long term contracts!
  • A special discount for PHCC Members on monthly fees and account setup fees

Packages Spectrum Communications is offering to PHCC Members only:

"Just in Case" Plan - $59/month
(We recommend this plan if you might typically receive less than 25 calls per month)

  • Includes all of the above, plus 6 calls per month
  • Additional calls are $1.98/call

"Better Value" Plan - $99/month:
(We recommend this plan if you might get less than 60 calls per month)

  • Includes all of the above, plus 30 calls per month
  • Additional calls are $1.98/call

"Even Better Value" Plan - $159/month:
(We recommend this plan if you receive more than 60 calls per month)

  • Includes all of the above, plus 65 calls per month
  • Additional calls are $1.98/call

Other customized plans are available as well, so if you don't see something that fits here, contact Candice Luser at 888-821-5200.  And no worries about picking the wrong plan - if you realize you need to change plans, contact us at any time and we can move you into a plan that fits on the first of the next month.

Follow Me