Pre-Certification Phone Line

The Pre-Certification process allows communication with the medical professional and/or member in advance of the procedure, or service, to confirm eligibility and collect the necessary information prior to inpatient admissions or selected outpatient procedures.

Spectrum Communications has assisted the claims department for one of the state's largest health care providers who directed pre-certification calls to our Communication Professionals. They gather all necessary information to complete a pre-certification request for the hospital stay or outpatient service and then forward the information to the claims department.

Let Spectrum design a personalized package specifically for your business needs. In addition to saving you time, resources, and money, your customers will love the convenience of being able to take care of this over the phone 24 hours a day, 7 days a week, 365 days a year!

SPECTRUM IS DEDICATED TO YOUR SUCCESS!